Ting-Toomey introduces notions of “face” to describe what we do in con

1.Ting-Toomey introduces notions of “face” to describe what we do in conflict situations. In which of the following would your father-in-law threaten your negative face? 选项： A、He tells you that you are as ugly as an orangutan’s behind B、He says something about you that is embarrassing C、He tells you how to raise your children D、He reminds you that you are still an outsider to his culture

2.Which of the following is least likely a negotiation situation? （）选项： A:You ask a sales clerk to give you a 15 percent discount because the article of clothing you would like to purchase is missing a button. B:The invitation you receive to a party says you can bring a friend. C:A high school senior asks his parents if he can borrow their car. They agree, as long as he promises to be home by midnight. D:Your manager meets with you about your annual raise.

3.“If a man does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away.” The quote above is one of the most famous quotes from Walden. Recount a time in your life when you chose to march to the beat of a different drummer or discuss how you do this in your everyday life. Why did or do you choose to be different from the crowd? What challenges did you or do you face because of this choice? What have you learned?

4.When your friend says to you, “come on! You can do it”, it means that he tries to encourage you to do it.

5.Lesson 3: The Use of Force Such a nice man, put in the mother. Look how kind he is to you. Come on, do what he tells you to. He won't hurt you.

6.【题干】We can make mistakes at any age. Some mistakes we make are about money. But most mistakes are about people. One might say, “Did Jerry really care when I broke up with Helen?” “When I got that great job, did Jim really feel good about it, as a friend? Or did he envy my luck?” “And Paul—why didn’t I pick up that he was friendly just because I had a car?” When we look back, doubts like these can make us feel bad. But when we look back, it’s too late. Why are we wrong about our friends—or our enemies? Sometimes what people say hides their real meaning. And if we don’t really listen, we miss the feeling behind the words. Suppose someone says to you, “You are a lucky dog”. There’s a bit of envy in those words. Maybe he doesn’t see it himself. But bringing in the “dog” he puts you down a little. What he may be saying is that he doesn’t think you deserve your luck.“Just think of all the things you have to be thanking for” is another noise that says oneThing and means another. It could mean that the speaker is trying to get you to see your problem as part of your life as a whole. But is he? Wrapped up in this phrase is the thought that your problem isn’t important. It’s telling you to think of all the starving people in the world when you have not got a date for Saturday night.How can you tell the real meaning behind someone’s words? One way is to take a good look at the person talking. Do his words fit the way he looks? Does what he says square with his tone of voice, his posture, the look in his eyes? Stop and think. The minute you spend thinking about the real meaning of what people say to you may save another mistake.Therefore, when you hear some one saying, please try to know what he really means. Don’t just listen to what he says with your ears but feel the words he uses with your head. In this way you may make less mistakes.16. 【单项选择题】This passage tries to tell you how to ______. 选项： A:avoid mistakes about money and friends B: “size up” people C:avoid mistakes in understanding what people tell you D:keep people friendly without trusting them

7. During a group session, a client who is depressed tells the group that he lost his job. Which the following responses by the nurse would be best? 选项： A: "It must have been very upsetting for you . B: "Would you tell us about your job?" C: "You'll find anther job when you're better. " D: "You were probably too depressed to work .

8.If your counterpart often looks at you with his face turning to one side, you can see that he is ( ) of your statements. 选项： A:bored; B:excited; C:suspicious; D:interested

9.If you have a good neighbor, you are a lucky person. You have someone who cares about your needs and your property (房产), who is helpful in the little day-to-day situations that come up, and who is supportive in difficult times. A good neighbor is someone who, for instance, understands that your children may sometimes run across his lawn (草坪), even though you tell them not to. He'll realize that children can be careless about things like that, and he won't make a big fuss (大惊小怪) about it unless it becomes a regular thing. In the same vein, he knows that you'll understand if some of the trash from his trash cans blows across into your yard. A good neighbor is also respectful of your property. For example, he asks your permission before doing anything that gets in your way. This means he wouldn't plant a huge tree between your houses without asking how you feel about it. If he wants to put up a fence, he would let you know first. He might work with you to decide where it should be placed. A good neighbor would lend you some milk if you ran out. He'd give you a ride to work if your car was broken, and let your children stay at his house in the evening if you got stuck working overtime. You would do the same for him. Both of you would help make the other's life easier. When something really awful happens to you, like a death in the family, a good neighbor will offer to help in any way he can. This could mean something small, like making some food to put in your fridge to feed visiting relatives. Or it could mean something big, like helping you get through the sadness of the funeral.I think only someone who has experienced a bad neighbor can really appreciate a good one! A good neighbor can be a good friend. He can make a total difference to your life. （1）Why does the author think it lucky for one to have a good neighbor? 选项： A:Because a good neighbor can take good care of you. B:Because a good neighbor can hardly be found these days. C:Because a good neighbor can help clean your home. D:Because a good neighbor can support you in various situations.

10. How do they feel after the conversation? He: What would you like for your birthday? She: I don’t care, anything is ok. He: No, really, what do you want? I’d like to get you something nice. She: You don’t have to get me anything, besides we can’t afford much right now. He: Well, how about if we just go out for dinner together then? She: Sure, that’s fine. I don’t really want anything. You always give me whatever I want anyway.

11.Your colleague returns from a home visit appointment with a client for whom he has been acting for the past two months and tells you that the client has asked him to draft a lifetime trust, the beneficiaries of which are to be your colleague, his wife and their two children. The client, whose total assets are currently worth £3. 5 million, would like to gift £20, 000 to the trust. Your colleague tells you that he is worried the trust could be called into question if he drafts it and asks you to do so instead, telling you that his attendance note from the meeting contains all the information you will need. On reading the note, you see that the client's primary objective is the avoidance of inheritance tax and that your colleague had advised to 'make as many lifetime gifts as possible'.How should you proceed? 选项： A: Draft the trust based on the details from your colleague's attendance note, as he will no doubt check it for accuracy before it is sent to the client B: Explain to your colleague that the conduct rules state that another firm of solicitors should draft the trust C: Refuse to draft the trust and report your colleague to the SRA D: Tell your colleague that you are concerned the trust raises professional conduct issues and suggest he discusses it with a supervising or managing partner E: Visit the client to obtain instructions yourself before agreeing to draft the lifetime trust

12.Q: You come to make up room for a guest, but he tells you that he prefers it later because he is busy doing some paper work, what will you say? Q: If the guest comes to you and says he can’t open the door with the key to his room, what will you do? Q: When a guest wants to know how long it takes to get to the airport. What should you say？ Q: What will the attendant say to help if a guest asks to have a stain on his clothes removed? Q: How do you respond to an unexpected request from the guest? Q:What will you say to help when the guest says the line to somewhere is always busy? Q: Tell the guest how to ask for Room Service by telephone.

13.- What do you think of your new teacher?- _________ 选项： A:He B:He C:He D:He

14.When your friend says to you, “come on! You can do it”, it means that he tries to encourage you to do it.选项： A:对 B:错

15.When your friend says to you, “come on! You can do it”, it means that he tries to encourage you to do it.A.正确B.错误

16.One of your German coworkers has no small talk and wants to get down to business as soon as you meet.He always says what he thinks and sometimes you find him quite abrupt.What do you think?

17.Which of the following italicized parts is used as an object? ______ 选项： A:What do you think has happened to her?; B:Who do you think the visiting professor is?; C:How much did you think he earns every month?; D:How quickly would you say he would come?

18. It's important to ask for your boyfriend's opinion___________. 选项： A: because he'll make you feel good about your fashion sense ; B:even though he knows he might not give you the answer you want ; C:as long as you ask him long, complicated questions ; D: if you want him to take a genuine interest

19. It's important to ask for your boyfriend's opinion___________.选项： A: because he'll make you feel good about your fashion sense ; B:even though he knows he might not give you the answer you want ; C:as long as you ask him long, complicated questions ; D: if you want him to take a genuine interest

20.2.During a group session, a client who is depressed tells the group that he lost his job. Which the following responses by the nurse would be best? 选项： A:A. "It must have been very upsetting for you . B:B. "Would you tell us about your job?" C:C. "You'll find anther job when you're better. " D:D. "You were probably too depressed to work .

21.Which of the following is NOT appropriate when you acknowledge others in your paper?(1/1分)Before you use somebody else’s document, you should ask for permissionIf the idea is from other people, you should acknowledge themA scientist is not related to your paper, but you put his name in your paper because he is very famous worldwideYou thank someone sincerely and properly in the acknowledge section of the paper正确答案:A scientist is not related to your paper, but you put his name in your paper because he is very famous worldwide