Modern views that follow the total quality management (TQM) philosophy

1.Modern views that follow the total quality management (TQM) philosophy believe？选项： A:There is no optimal level of quality - the target should be zerodefects B:Failure costs are often seriously underestimated. C:Taking control action when standards are not achieved

2.Which TWO of the following are arguments that variance analysis from a standard costing system is redundant in a total quality management environment? ( ) 选项： A:

For standard costing to be useful for control purposes, it requires a reasonably stable environment.

B:

The ethos behind a system of standard costing is that performance is satisfactory if it meets predetermined standards

C:

The control aspect of standard costing systems is achieved by making individual managers responsible for the variances relating to their part of the organisation's activities.

D:

Standard costs are set based on ideal standards rather than attainable ones.

3.Which of the following statements is NOT true about the fundamental concepts of Taguchi methods（　　）选项： A:Quality should be controlled from three aspects: product design, process control, quality monitoring.; B:Quality should be designed into the product, and it does not come from inspection. ; C:Quality minimizes the deviation from the target value and remains unaffected by the uncontrollable environment. ; D:Quality costs should be measured by the function, which is expressed by the deviation from the target value.

4.What is the organizational philosophy of the quality movement? 选项： A: Total quality management B: Service quality management C: Product quality management D: After-sales quality management

5.Which of the following are true about quality management? 选项： A:Even small companies need to have a separate quality management team B:Quality management team should be independent and not part of software development group C:Quality assurance and quality control mean the same thing D:Quality management team should ensure that quality goals are not influenced by budget or schedule E:Quality management team only checks project deliverables , they never read the documentation

6.Which of the following are the requirements of quality management plan? （）选项： A:It breaks down the quality management in time and space in details. B:It should describe how the project management team will implement its quality policy. C:It provides the basis for raising the resources needed for quality management activities. D:It must address quality control, quality assurance and quality improvement for the project.

7.Quality management ensures that an organisation，product or service is（见上题）。It has four main components：quality planning quality assurance Quality control and quality（）选项：A、improvementB、changeC、spiralD、evolution

8.Quality management ensures that an organization，product or service is consistent.It has four main components：quality planning，quality assurance（）and quality improvement. 选项： A、quality objective B、quality policy C、quality control D、quality system

9.( ) is the integration of the organisational structure, procedures, processes and resources needed to implement quality management. 选项：A、Quality Control SystemB、Management Information SystemC、Marketing Management SystemD、Quality Management System

10.All the following statements are true except：（）. 选项： A、It is axiomatic of the quality management discipline that the benefits outweigh the cost B、Quality should mainly be achieved by testing and inspections of work results on a regular bas C、The primary cost of meeting quality requirements is the expense associated with project quality management activitie D、The primary benefit of meeting quality requirements is less rework，which means higher productivity，lower costs，and increased stakeholder satisfactio

11. 74 、 Quality management ensures that an organization , product or service is (1) . It has four main Components; quality planning . quality assurance. Quality control and quality (2) 选项： A: guaranteed B:sustain C:good D:consistent

12.The equipment is slow and heavy by modern s（）.（level of quality）

13.The core of modern logistics management includes: 选项： A、Logistics information management B、logistics quality management C、logistics cost management D、logistics standardization

14.Quality management ensures that an organization product or service is consistent.Iit has four main components:qualityplanning,quality assurance (74) and quality improvement. 选项： A:

quality objective

B:

quality policy

C:

quality control

D:

quality system

15.Which of the following is an information that must be contained in the maintenance organisation manual? 选项： A:The annual budget of the organisation B:The organisation's scope of work C:The quality manager statement

16.Which of the following concept is commonly adopted to manage the inventory of a company? ( ) 选项： A:Supply chain management(SCM) B:Lean manufacturing C:Total quality management (TQM) D:Just-in-time (JIT)

17.10. The equipment is slow and heavy by modern s________. ( level of quality)‎

18.You are a project manager for residential construction. As a project manager, you must be especially concerned with building codes particularly in the quality planning process. You must ensure that building codes are reflected in your project plans because ______ . 选项： A、A) standards and regulations are an input to quality planning B、B) quality audits serve to ensure there is compliance with regulations C、C) they are a cost associated with quality initiatives D、D) compliance with standards is the primary objective of quality control

19.You are a project manager for residential construction. As a project manager, you must be especially concerned with building codes particularly in the quality planning process. You must ensure that building codes are reflected in your project plans because ______ . 选项： A、standards and regulations are an input to quality planning B、quality audits serve to ensure there is compliance with regulations C、they are a cost associated with quality initiatives D、compliance with standards is the primary objective of quality control

20.When there is a substantial conflict between appropriate engineering decisions and appropriate management decisions, especially when it comes to safety (or even quality) issues, management standards cannot override engineering standards.选项： A:正确; B:错误