Notice All staff members are requested to be present at the meeting to

other

the other

more

2.二、客房服务部分情景应答及答题要点：

When the guest wants to book a standard room in your hotel, but you don’t know whether you have a room or not, what should you say as a reservation assistant?

3.You seldom have to do the cooking, ________? 选项： A:

have you

haven’t you

do you

don’t you

4.By the time you finish your homework, all of us_____ours at hand, I'm sure. 选项： A:

will have finished

will finish

have finished

have been finishing

5.Get all the things you have packed,___ it's time to set off for the camping site. 选项： A:

or

and

but

so

6.If you are ______busy to attend the meeting, you can send your assistant to take your place. 选项： A:

very

so

too

more

7.If you happen not to have anything _ () could you please give me a helping hand? 选项： A:

in hand

by hand

out of hand

on hand

8.Do you want to discuss the cooperation over the phone or in a meeting 选项： A:

No,that’s not what I want

I'm happy its over

Let's have a meeting

9.You'd better not disturb me， I_ letters all the Morning and have written six so far. 选项： A:

write

was writing

have been writing

am writing

10.If you have anything（）or stolen ，please fill in the form 选项： A:

missed

lost

leaving

11.Do you want to discuss the cooperation over the phone or in a meeting 选项： A:

No,that’s not what I want

I'm happy its over

Let's have a meeting

12.If you happen not to have anything____________, could you please give me a helping hand? 选项： A:

in hand

out of hand

by hand

on hand

13.You()shout .I can hear you ! 选项： A:

don't have to

have to

14. Dear Mr. Jason,
We are glad to offer you employment as an assistant in Legal Service Department. We trust your academic knowledge, English skills and overseas experiences. Should you accept this job offer, you will be able to receive RMB 8,000 per month. New employees will have new employment orientation held at our Group Headquarters at 9:00 a.m. on the 15th of July. We hope that you will accept this offer. Please send and date this Job Offer Letter as soon as possible. If you have any questions or concerns to discuss further, please feel free to contact me. Yours sincerely, Mary Brown4.When will Mr. Jason attend the new employee orientation? 选项： A:

should

At 8:30 a.m. on the 19th of July

At 9:00 a.m. on the 15th of July

At 9:00 am on the 15th of June

15.When do you celebrate Christmas in Australia? 选项： A:

The same to you!

In summer time.

We also have big dinners.

Oh, everybody likes it!

Should

Can

Might

">16."______you give me a room for the night?"I asked on arriving at the hotel. 选项： A:

May

Should

Can

Might

May

17.If you want him to ______you the money,you have to prove that you will be able to give it back. 选项： A:

invest

apply

lend

print

18.A. Checking out on the 7th?

B. I'd like a non-smoking room, please.

C. Here's your key.

D. I have a reservation under the name of Steve Ember.

E. Can I take a credit card for the deposit?

Steve: Good evening, 1 Receptionist: OK, I've found it. 2 Steve: That's right.Receptionist: 3 Steve: Yes, sure. And 4 Receptionist: Certainly sir. 5 Your room is on the 8th floor, Room 812. Please make sure you check out no later than 12 noon.

19.--- What ______ when I called you?

--- I ______ my work, and I wanted to go out.

选项： A:

have you done; finished

were you doing; have finished

did you do; had just finished