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6. What is the pattern to write a complaint letter?
发布时间:
2024-04-07 18:05:12
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相关试题
1.
中国大学MOOC: Who is first choice that you will write a complaint letter to?
2.
We feel like ____ a letter to the store for complaint. 选项: A、write B、to write C、writing D、writes
3.
Suppose you are the customer service manager of your company. Write a letter of adjustment to the letter of complaint in Task 1 on Page 90.
4.
What should you do when you receive a letter of complaint?
5.
Who is first choice that you will write a complaint letter to? 选项: A、Customer Service. B、The court. C、The manager or the owner of the store. D、Customers’ Association
6.
Who is first choice that you will write a complaint letter to?选项: A:Customer Service.; B:The court.; C:The manager or the owner of the store.; D:Customers’ Association
7.
In the first paragraph of a complaint letter, you can write______ .选项: A: I am writing to complain about...; B:I am sorry to hear that...; C:I look forward to your reply; D: Thank you for your letter.
8.
What are the writing principles that we should observe when we write a business letter?
9.
In the first paragraph of a complaint letter, you can write______ . 选项: A、I am writing to express my dissatisfaction about… B、I am sorry to hear that.... C、I look forward to your reply. D、Thank you for your letter.
10.
Whenres________to a complaint letter, your letter must show that you take the complaint very seriously and that you are taking suitable steps to solve the problem.
11.
Which of the following applies to “I feel sorry to trouble you but I am afraid that I have to make a complaint”? ( )选项: A:Letter of Apology B:Letter of Complaint
12.
Which of the following will not be found in the letter of complaint _____
13.
If you want to write an essay about the differences and similarities of two things, what writing pattern you’d better use?( ) 选项:A:Cause and effect B:Chronological order C:Contrast pattern D:Narration
14.
If you want to write an essay about the differences and similarities of two things, what writing pattern you’d better use?() 选项: A、Cause and effect B、Chronological order C、Contrast pattern D、Narration
15.
What should you do when you receive a letter of complaint 选项: A、Throw it into the trash can. B、Apologize and promise to compensate. C、Hide it in case others may find it. D、Express apology and sorry for the complaint and you will investigate the case.
16.
What is the purpose of the letter() 选项: A、To advertise their spray. B、To advertise their new shoes. C、To complain the bad quality of the shoes. D、To answer the complaint.
17.
Write a letter based on each of the situation below. Pay attention to the format of your letter.You are Lucy Liu, Sales Manager of Michel Artois Limited. Because of an electricity failure, your company failed to dispatch Mr. Hall's order for five photo copiers in time. You received the complaint from Mr. Hall yesterday. So today you decide to write a letter to him to apologize and explain the difficult situation you are in now.
18.
Writing Directions: Suppose you have just bought home a TV set, but it does not work. Please write a letter of complaint to the department store. Note: The letter must be in formal form in at least 150 words but no more than 200 words. Your scores will be based on the formation, logic, diction, and tone.
19.
Which sentence is often used at the beginning of a letter of complaint?
20.
Which sentence is often used at the beginning of a letter of complaint?
21.
When writing persuasive claim or complaint letter,you should ()
22.
In general,the body of a letter of complaint consists of background,problem,_,warn
23.
When writing persuasive claim or complaint letter,you should ()
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