When a station officer sees an inconvenient old people in the station,

1.When a station officer sees an inconvenient old people in the station, what shouldn’t he or she do?选项： A:A station officer should turn around and go away immediately.; B:A station officer should go up and ask the inconvenient old people if he needs some help.; C:A station officer should advise the inconvenient old people to take another transportation.; D:A station officer may suggest the inconvenient old people take the lift.

2.If a station officer finds that there is a passenger standing before a ticket gate who can’t get in for some reasons, what should he or she do? 选项： A:A station officer should go up and check what’s going wrong.; B:A station officer should advise the passenger to go to the customer card service center to process his card if an error code appears on the ticket gate screen.; C:A station officer should advise the passenger to top up his card in the customer card service center if the passenger’s card balance is insufficient.; D:A station officer should advise the passenger to go to another ticket gate to get in if he or she confirms that there is something wrong with the current ticket gate.

3.When there is something wrong with a passenger’s IC card, what should a station officer do?选项： A:A station officer should check if the passenger touch the card in the right way.; B:A station officer should guide the passenger to the customer service center to change the card If the passenger’s card is broken.; C:A station officer should guide the passenger to the ticket office to check the card If there is no entrance on the passenger’s card.; D:A station officer should ask the passenger to buy another ticket right away.

4.Which of the following is not true? 选项： A: Both the young officer and the old soldier were angry. B: The young officer wanted his mother to meet him at the station. C: He wanted the old soldier to speak to him in a polite way. D: He knew the soldier before.

5.If a passenger loses a briefcase in the station, what details should station officers ask about the lost property and the passenger?选项： A:What does the briefcase look like?; B:What is inside the briefcase?; C:When and where did you lose the briefcase?; D:Some other personal information that the station officer can reach.

6.If a passenger with an excessive large suitcase wants to leave the station but he can’t get through ticket gate, what should we do as the station officers? 选项： A:He or she should open the side door after the passenger touches out and assist the passenger to get through.; B:He or she should remind the passenger with huge suitcase to take the lift for safety.; C:He or she should tell the staff in the station to assist the passenger.; D:He or she should let the passenger leave the station directly.

7.Avery new,young officer was at a railway station.He was on his way to visit his mother in _21_town.He wanted to telephone her to tell her the time of his train,_22_she could meet him at the station in her car.He looked at all his pockets,but found that he did not have the right money for the telephone,so he went on and looked _23_for someone to help him.At last an old soldier came by,and the young officer stopped him and said,"Can you change the money for me?"

8.(3) The young officer wanted to telephone his mother to tell her _______. 选项： A: that he was going to visit her B: where his train would leave for C: what time his train would arrive at the station D: that he was then at the station

9.A very new, young officer was at a railway station. He was on his way to visit his mother in __21__ town. He wanted to telephone her to tell her the time of his train, __22__ she could meet him at the station in her car. He looked at all his pockets, but found that he did not have the right money for the telephone, so he went on and looked __23__ for someone to help him. At last an old soldier came by, and the young officer stopped him and said, "Can you change the money for me?" 选项： A:can B:another C:start D:around E:pocket F:so

10.阅读下列文章，选出以下3道题的最佳选项。A very new, young officer was at a station. He was on his way to visit his mother in another town, and he wanted to telephone her to tell her the time of this train, so that she could meet him at the station in her car. He looked in all his pockets, but he did not have the right money for the telephone, so he went outside and looked around for someone to help him.At last an old soldier came by, and the young officer stopped him and said, “Have you got change or ten pence（便士）?”“Wait a moment,” the old soldier answered. He began to put his hand in his pocket, “I’ll see whether I can help you.”“Don’t you know how to speak to an officer?” the young man said angrily. “Now let’s start again. Have you got change for ten pence?”“No, sir,” the old soldier answered quickly.(1) He looked around for help because he _______. 选项： A: had no money to make the phone call B: did not know where to make the phone call C: needed some change for the phone call D: wanted to get change from the old soldier

11.If a guide miss the tour group at the airport/station, what should he/she do?

12.________ how to get to the station, he asked an old man standing by the roadside.选项： A:To not know　 ; B:Not to know ; C:Knowing not　 ; D:Not knowing

13.Here are too many people on the station

14. Wherever you go in China, it is a common sight that people________ whether it is a resturant the back a hospital or a subway station.

15.There were not a lot of people at the station.

16.As station officers, what should we do when the train is late and delays passengers' travel?选项： A:We should explain to the passengers that why the train is late and when the train will come.; B:We should advice that the passengers who get something urgent to deal with could take other transportation.; C:We should tell the passengers who want to take other transportation could have their tickets handled at any metro station in 7 days.; D:We should advice that the passengers wait for the train patiently in a line and keep them informed if we get further information.

17.A farmer grew some vegetables in his garden. One day his wife was ill and he had no money. He had to sell some cabbages and carrots in the market. The next morning he took two baskets of vegetables to town. But it was raining hard that afternoon and there were few people in the street. When his vegetables were sold out, it was dark. He bought some medicine and hurried to his village.On his way home he saw a person lying on the snow. He placed his baskets on the ground and was going to help the person to get up. At that time he found it was a dead man and there was much blood on his body. He was so afraid that he ran away quickly, without taking the baskets with him.The next afternoon the farmer was sent to the police station. Having shown the baskets, an officer asked, “Are these yours?” “Yes, sir.” the farmer answered timidly(胆怯地). “Have you killed the man?” “No, no, sir.” the farmer said in a hurry. “When did you see the dead man?” “About seven last evening.” “Did you see who killed the man?” “No, sir.” The officer brought out a knife and asked, “Have you seen it yet?” “No, sir.” The officer became angry and told the policemen to beat him up and sent him into prison.That evening the officer went on trying. Pointing to the knife, he asked again, “Have youseen it yet?” “Yes, sir.” The officer was happy and asked, “When and where?” “I saw it here this afternoon, sir.”The officer tried the farmer to _______.选项： A: know who had killed the man; B:know if he had seen the dead man; C:ask when he saw the dead man; D:ask if he had seen the knife

18.A farmer grew some vegetables in his garden. One day his wife was ill and he had no money. He had to sell some cabbages and carrots in the market. The next morning he took two baskets of vegetables to town. But it was raining hard that afternoon and there were few people in the street. When his vegetables were sold out, it was dark. He bought some medicine and hurried to his village.On his way home he saw a person lying on the snow. He placed his baskets on the ground and was going to help the person to get up. At that time he found it was a dead man and there was much blood on his body. He was so afraid that he ran away quickly, without taking the baskets with him.The next afternoon the farmer was sent to the police station. Having shown the baskets, an officer asked, “Are these yours?” “Yes, sir.” the farmer answered timidly(胆怯地). “Have you killed the man?” “No, no, sir.” the farmer said in a hurry. “When did you see the dead man?” “About seven last evening.” “Did you see who killed the man?” “No, sir.” The officer brought out a knife and asked, “Have you seen it yet?” “No, sir.” The officer became angry and told the policemen to beat him up and sent him into prison.That evening the officer went on trying. Pointing to the knife, he asked again, “Have youseen it yet?” “Yes, sir.” The officer was happy and asked, “When and where?” “I saw it here this afternoon, sir.”The farmer didn’t sell out his vegetables until the evening because _______.选项： A:they were too bad ; B:they were very expensive; C:it rained hard that morning; D:people wouldn’t go out on such a bad day

19.Don’t take the wrong turn before you ______ the railway station.

20.SI -.Excuse me. Could you please tell me the way to London? S2：OK. You should take metro at National Station. S1：But how can we find the station? S2：Go ahead and turn left at the second crossing. Go along the street and the station is right in front of you. You won’t miss it. S1：Thank you. By the way, do we have to change anywhere by metro? S2： Not necessary. Just remember to get off when you arrive at Longchamp Avenues. S1：Is there any other way to get there? S2：The simplest way is by taxi，of course. But it’s much more expensive. S1：I will take the metro. Thank you very much. S2：You are welcome. 1： How do the man to take the vehicle to London?( ) 选项： A:Take metro at National Station, and then change at Longchamp Avenues. B:Take the taxi and go to National station. C:Take the metro and no need to transfer. D:Not mentioned in the dialog.

21.A farmer grew some vegetables in his garden. One day his wife was ill and he had no money. He had to sell some cabbages and carrots in the market. The next morning he took two baskets of vegetables to town. But it was raining hard that afternoon and there were few people in the street. When his vegetables were sold out, it was dark. He bought some medicine and hurried to his village.On his way home he saw a person lying on the snow. He placed his baskets on the ground and was going to help the person to get up. At that time he found it was a dead man and there was much blood on his body. He was so afraid that he ran away quickly, without taking the baskets with him.The next afternoon the farmer was sent to the police station. Having shown the baskets, an officer asked, “Are these yours?” “Yes, sir.” the farmer answered timidly(胆怯地). “Have you killed the man?” “No, no, sir.” the farmer said in a hurry. “When did you see the dead man?” “About seven last evening.” “Did you see who killed the man?” “No, sir.” The officer brought out a knife and asked, “Have you seen it yet?” “No, sir.” The officer became angry and told the policemen to beat him up and sent him into prison.That evening the officer went on trying. Pointing to the knife, he asked again, “Have youseen it yet?” “Yes, sir.” The officer was happy and asked, “When and where?” “I saw it here this afternoon, sir.”The farmer decided to sell the vegetables to _______.选项： A:buy some food for his family; B:buy some medicine for his wife; C:go to see a doctor; D:go to the cinema

22.SI -.Excuse me. Could you please tell me the way to London? S2：OK. You should take metro at National Station. S1：But how can we find the station? S2：Go ahead and turn left at the second crossing. Go along the street and the station is right in front of you. You won’t miss it. S1：Thank you. By the way, do we have to change anywhere by metro? S2： Not necessary. Just remember to get off when you arrive at Longchamp Avenues. S1：Is there any other way to get there? S2：The simplest way is by taxi，of course. But it’s much more expensive. S1：I will take the metro. Thank you very much. S2：You are welcome.问题 1： How do the man to take the vehicle to London? 选项： A:Take metro at National Station, and then change at Longchamp Avenues. B:Take the taxi and go to National station. C:Take the metro and no need to transfer. D:Not mentioned in the dialog.