Which of the following is the best method of recovering customer goodwill?
选项:
A:sending service people to conduct door-to-door surveys;
B:contacting the complaining customer as quickly as possible;
C:identifying prospective customers from the customer database;
D:customizing products according to individual customer need;
E:defining and measuring the customer retention rate
发布时间:2024-05-16 15:51:12