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In a hotel, service first and guests foremost.
A:正确
B:错误
发布时间:
2024-06-04 22:30:49
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相关试题
1.
The hotel provide turn-down service for( ). 选项: A、suite room guests B、VIP guests C、single room D、DND room
2.
Which of the following items are NOT the duties of a concierge?选项: A:doing bell service; B:selling hotel products; C:offering information service; D:renting vehicles for guests
3.
Hotel Airport Representative should shake hands with the guests first. 选项: A:对 B:错
4.
In a hotel, guests will have express laundry with extra fees.选项: A:正确; B:错误
5.
The hotel atmosphere created by the decor can set the tone for the entire guests’ experience. 选项: A:正确; B:错误
6.
When the guest asks about the announcements of baby-sitting service, we can say:____. 选项: A、Youcanlooktheannouncementonthetable. B、Guests should inform the hotel three hours in advance if the hotel provides baby-sitting service. The guest also need to fill in the application form for baby-sitting service. C、I don't realize the detail information. D、There are some spare time babysitters directly under the Room Center.
7.
When you are checking out from the hotel, you will do the job as?选项: A:Make sure nothing has been left in the guests' rooms. ; B:There is no extra payment should be made.; C:Return key cards to the receptionist.; D:Fill in the questionare on the quality of service offered by the hotel.
8.
What services does a residential hotel offer to the guests?
9.
In receiving the foreign visitors at the airport, what should we do if one of the guests has a sudden stomachache? 选项: A、call 120 at once B、ask the guest to go to the hotel and have a rest at first C、ask how the guest feel first and call for medical help of the airport
10.
In a hotel, guests will have express laundry with extra fees.
11.
What kind of guests can be offered a discount from the hotel?
12.
【判断题】An airport hotel is a hotel which aims at convention service
13.
7. It is important that the hotel receptionist makes sure that guests are registeredCo
14.
Our hotel provides the guests with a wide ____(范围) of professional services.
15.
The laundry service is for free in hotel.
16.
The Front Office employee represents the hotel because they are the only employees the guests have contact with
17.
The hotel offers a high standard of ______and service.
18.
For many guests the front office employees represent the hotel because they are the only members of the staff with whom the guests have contact with. ( )选项: A:对 B:错
19.
Out of all the hotels with special features, which one of the following allows guests to bird view wild animals? 选项: A:Treetops Hotel; B:Capsule Hotel; C:Ice Hotel; D:Undersea Resorts
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