Which of the following are important Tips for you to deal with the customers’ complaint successfully.
选项:
A:Always assume the customer has an authentic complaint.
B:Interrupt the customer.
C:Never promise what you can’t deliver.
D:If you can’t provide satisfaction, try to refer the customer to someone who can.
E:Occasionally argue or get angry.
F:Belittle the complaint.
发布时间:2024-06-28 01:00:05